Business leaders have so much on their plates just getting the work done that it’s easy to miss relational issues when they first appear. And when conflict is allowed to build up, it blows up.
This isn’t always as readily apparent as people arguing, or a strong reaction you didn’t expect. Do you have employees who don’t speak to one another, or who actively avoid working on the same projects? Is a client not returning your calls? Are certain members of your team withdrawing? Do you find your leadership team out of alignment?
Build your own custom bundle of services from the list below.
Skilled professionals often find that managing people is a far greater challenge than the primary work, in part because noticing and handling conflict is a key leadership role that we weren’t trained for. My one-on-one coaching for executives and managers builds the skills you need to handle tough conversations, inspire open communication, and help employees work more effectively together.
Everyone wants a work environment in which productive discussions are the norm, conflicts are handled respectfully, and people are at ease working with each other. With skill-building workshops and lunch-and-learns, I help employees recommit to the firm’s values and purpose, understand common pain points, learn to address difficult issues professionally, and keep moving in the same direction.
Leadership Meetings & Retreats
For companies with multiple partners or managers, a unified approach is vital. Whether there are pressing needs to be addressed or it’s time to redefine goals, policies, and management styles, my facilitated meetings and retreats activate robust discussion and decision-making.
This quick response and referral service gives you a valued, confidential resource for HR incidents. I respond immediately with on-the-spot coaching for HR department personnel or firm leaders, brainstorm recommended steps, and when needed, give referrals to my vetted team of legal, financial, or health professionals.
Even the most well-intentioned efforts to prevent or mitigate conflict will fall short from time to time; in these instances, the calm, neutral process of professional mediation is invaluable. I am a certified mediator who has helped resolve all types of disputes, from contractor disagreements to issues between staff and management or clients and firms. As an impartial and facilitative mediator, I don’t advocate or takes sides, but rather provide a simple structure, a few rules of conduct, and expert guidance to resolve entrenched conflict.